How do I contact a Lincoln Way Concierge?
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How do I contact a Lincoln Way®* Concierge?

You can contact a Lincoln Way Concierge through the Lincoln Way App for one-on-one assistance. Lincoln Way Concierges are available Monday - Friday, 8 a.m. - 8 p.m. EST.

Contacting a Lincoln Way Concierge

To contact a Lincoln Concierge using the Lincoln Way App:

  1. Log in to the App.
  2. Select Account.
  3. Tap the Help tile.
  4. Choose your preferred contact method:
    • Chat
    • Call

If you are experiencing issues accessing the Lincoln Way App, call 1-800-387-9333 or select Chat Now on the Contact Us page of lincolncanada.com.

More About the Lincoln Way App

For detailed information on Lincoln Way App features and functions, visit our Lincoln Way App support page.

Self-help content is also available to answer your Lincoln Way App questions. Type your question in the search field on the Help screen in the Lincoln Way App, or select Change for a full list view of topics.

Additional Information

What is the Lincoln Way®* App?
Where can I view my Lincoln Way Access Rewards Points?

*Lincoln Way® is available for select smartphones. Message and data rates may apply. Service may be limited by mobile phone network coverage area. Lincoln Way Terms & Conditions apply.