How do I unlock my vehicle without a key?

How do I unlock my Lincoln vehicle without a key?

If you locked your keys inside your vehicle and a spare key is not available, you may still be able to get into your vehicle with the Lincoln Way®* App, a Keyless Entry Code, or Roadside Assistance**.

Unlocking Your Vehicle Without a Key

Select the method you are using from the drop-down options below to attempt to unlock your vehicle without a key.

Important: Lincoln cannot remotely unlock a vehicle.

Lincoln Way App

If you previously downloaded the Lincoln Way App and activated Lincoln Connect®†, you can remotely unlock your vehicle with the feature Phone As A Key††. To unlock your vehicle using the Lincoln Way App:

  1. Log in to the Lincoln Way App.
  2. Tap Home.

    Note: If you have multiple vehicles in your account, select the vehicle you are attempting to unlock.

  3. Press and hold the Unlock button until the circle starts spinning.

Keyless Entry Code (if equipped)

The Keyless Entry Code lets you unlock the vehicle's doors by using your five-digit entry code.

  • If you know your Keyless Entry Code, enter it on the vehicle's keypad. 
  • If you do not know your Keyless Entry Code, a copy of the five-digit code was provided on a wallet-sized card with the Owner's Manual.

Roadside Assistance

If you are unable to unlock your vehicle, contact Roadside Assistance at 1-844-665-2007.

Note: Roadside Assistance is included with your vehicle's New Vehicle Limited and Powertrain Warranty. It is also included with certain ​Lincoln Protect Extended Service Plans​.

Additional Information

Where can I get a new key?
What is Phone as a Key?
Where can I find my Lincoln's Keyless Entry Code?
What is MyKey?


*Lincoln Way® is available for select smartphones. Message and data rates may apply. Service may be limited by mobile phone network coverage area. Lincoln Way Terms & Conditions apply.

**Roadside Assistance is included for certain owners and available to everyone for a per-service fee. Lincoln reserves the right to change program details without obligations.

Lincoln Connect (standard on select vehicles), the Lincoln Way™ App and complimentary Connected Service are required for remote features (see Lincoln Way Terms for details). Connected Service and features depend on compatible cellular network availability. 

Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Lincoln Connect Service excludes Wi-Fi hotspot. Certain restrictions, 3rd-party terms or message/data rates may apply. 

At purchase, the Lincoln Connect modem in some models is connected and sending vehicle data (e.g., diagnostics) to Lincoln. Vehicle data is stored by Ford Motor Company in the United States and may be accessible by US governmental authorities. To disable, or for more information, see in-vehicle connectivity settings. Learn more at www.ConnectedLincoln.com.

††Available on select vehicles. Requires Lincoln Way™ App feature activation. Not compatible with all smartphones.