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How do I use a Lincoln Assistant Wake Word with SYNC?

You can say commands or ask questions to the Lincoln Assistant in your SYNC®* 4-equipped vehicle using a wake word instead of the Push-To-Talk button on your vehicle's steering wheel. 

If you need assistance determining the generation of your SYNC system, select one of the two resources in the table below:

Resources Instructions
The SYNC and Navigation Updates page

Either:

  • Enter your Vehicle Identification Number (VIN) and select Check for update.
  • Log in with your Lincoln credentials, choose a vehicle from your garage, and select Check for updates.

Your SYNC generation will appear on the right-hand side of the page.
The SYNC Visual Reference Guide Select the resource to view example images of SYNC generations that Lincoln has offered.

Enabling or Disabling the Wake Word

To turn the wake word feature on or off using SYNC 4:

  1. Tap Settings on your vehicle's SYNC screen.
  2. Select Voice.

  3. Toggle the wake word to enable or disable it. 

    Note: You can select "i” to the right for a brief description of the listen for wake word options.

Setting a Preferred Wake Word

Once enabled, to set your preferred wake word:

  1. Tap Settings on your vehicle's SYNC screen.
  2. Select Voice.
  3. Press Preferred Wake Word.

  4. Choose the Wake Word you would like to use from the list. 

    Note: You can select “i” to the right for a brief description of the preferred wake word option.

Enabling or Disabling Command Lists

SYNC 4 can respond with a command list after saying the wake word. To turn this option on or off:

  1. Tap Settings on your vehicle's SYNC screen.
  2. Select Voice.

  3. Toggle the Voice Command List slider to enable or disable this feature. 

    Note: You can select “i” to the right to see a brief description of command lists.

Additional Information

How do I use Lincoln Assistant with SYNC?

*Don't drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.