What is Lincoln Premium Connectivity?
My Lincoln Vehicle>Lincoln Technology>Lincoln Connected Services>What is Lincoln Premium Connectivity?

What is Lincoln Premium Connectivity?

Lincoln Premium Connectivity* is a Connected Services plan that allows you to use Amazon Alexa's** intuitive voice commands in your vehicle, all without Wi-Fi®†. 

Available Features

Whether Alexa Built-In†† was installed by the factory or via over-the-air software updates, you will get more out of your streaming content safely with the hands-free technology‡ already built into your Lincoln vehicle.

  • Listen to your favourite albums and playlists using Amazon Music, Spotify, or another favourite streaming service.
  • Get personalized flash briefings for local, national, and global news.
  • Play audiobooks or podcasts from Audible or your favourite streaming service.
  • Take the Quiz of the Day on your way to work and play games with friends and family.

Complimentary Trial Details

Based on your vehicle's model year (MY), you will be enroled in a complimentary trial‡‡ of Lincoln Premium Connectivity that begins on your warranty start date: 

  • 2021-2023 MY: 30-day trial period
  • 2024-2025 MY: 1-year trial period

To start using your complimentary trial, ensure your Lincoln Connect™a modem is activated and Alexa Built-In is enabled by following the Alexa Built-In setup instructions. 

Note: To take full advantage of all the features the Lincoln Digital Experience offers, you will need an activated Lincoln Connect modem, Google Account Sign-in, and Lincoln Premium Connectivity or Wi-Fi connection.

Managing Your Connected Services Plans

After the free trial, you can manage your Connected Services subscription plan to include Lincoln Premium Connectivity. You can access, view, and manage Connected Services through the Lincoln Way App™b or the Lincoln Connected Services website.

*Feature is available on select vehicles. Features may vary based on model year, trim, options, packages, and supply availability. Use the Build and Price tool to view feature availability on current models. If you have questions or need more information, reference your Owner’s Manual or contact your Lincoln Retailer. Driver-assist features are supplemental and do not replace the driver’s attention, judgment, and need to control the vehicle. Refer to your Owner’s Manual for details and limitations.

**Access to Alexa requires an Amazon account, SYNC 4®, Lincoln Connect, and complimentary Connected Service activated through the Lincoln Way App (see Lincoln Way Terms for details). Eligible 2022/2023 Lincoln vehicles receive three years of complimentary access to Alexa Built-in and 30-days of complimentary streaming media services that begin on the new vehicle warranty start date, after which fees apply. See your Lincoln account for information. Connected Services and features depend on compatible Bell network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent the operation of connected features. Amazon, Alexa, and all related marks are trademarks of Amazon.com, Inc. or its affiliates. The Lincoln Way App, compatible with select smartphone platforms, is available via download. Message and data rates may apply.

Amazon, Alexa and all related marks are trademarks of Amazon.com, Inc. or its affiliates.

†Wi-Fi® hotspot includes complimentary wireless data trial that begins upon Bell activation and expires at the end of 3 months or when 3GB of data is used, whichever comes first. To activate, go to www.bell.ca.

††Access to Alexa requires an Amazon account, SYNC®4, Lincoln Connect, and complimentary Connected Service activated through the Lincoln app (see Lincoln Terms for details). 2021 and some 2022 vehicles may require a software update to activate Alexa Built-in (available first half of 2022), check your SYNC 4 display to confirm. Eligible vehicles receive access to Alexa Built-in for three years from completion of software update (if required), or from new vehicle warranty start date (if Alexa Built-in is factory-installed), after which fees may apply. Vehicles with factory-installed Alexa Built-in also receive 30 days of complimentary streaming media services beginning on the new vehicle warranty start date, after which fees apply. See your Lincoln account for information.

Connected service and features depend on compatible network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. LincolnWay App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. Amazon, Alexa and all related marks are trademarks of Amazon.com, Inc. or its affiliates.

‡ Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

‡‡ Eligible vehicles receive 3 years of complimentary access to Alexa Built In. Lincoln Premium Connectivity offered on eligible vehicles with a 1-year complimentary service. Trials begin upon New Vehicle Warranty start date. Access to Alexa Built-in requires an Amazon account, Lincoln Digital Experience, activated through the LincolnWay App. Some Google Assistant, Google Maps, Google Play, and Alexa Built-in features require Lincoln Premium Connectivity Connected Service plan or Wi-Fi network. Connected service and features depend on compatible Bell network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. LincolnWay App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

a Lincoln Connect (standard on select vehicles), the Lincoln Way™ App and complimentary Connected Service are required for remote features (see Lincoln Way Terms for details). Connected Service and features depend on compatible cellular network availability. 

Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Lincoln Connect Service excludes Wi-Fi hotspot. Certain restrictions, 3rd-party terms or message/data rates may apply. 

At purchase, the Lincoln Connect modem in some models is connected and sending vehicle data (e.g., diagnostics) to Lincoln. Vehicle data is stored by Ford Motor Company in the United States and may be accessible by US governmental authorities. To disable, or for more information, see in-vehicle connectivity settings. Learn more at www.ConnectedLincoln.com.

b Lincoln Way™ App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.