What should I do if I get an "LST_ERR05" message when updating my SYNC 3 Navigation map?

An "LST_ERR05" error occurs when the navigation maps update license file is not detected within the "SyncMyRide" folder on your USB. Use the following steps while attempting to install your SYNC®* 3 Navigation map update.

Refer to the table below for the files' requirements on your USB when downloading the Navigation map update.

SYNC 3 version 3.0SYNC 3 version 3.3 or 3.4

8 files should be in the "SyncMyRide" folder on your USB. 

If the map license key file "JR3T-14G424-CH.TAR.GZ" is missing, you will see the "LST_ERR05" message when installing the map update.

15 files should be in the "SyncMyRide" folder on your USB. 

If the map license key file "4U5T-14G424-CF.TAR.GZ" is missing, you will see the "LST_ERR05" message when installing the map update.

Notes: 

Adding a Missing Map License Key File

If you find your "SyncMyRide" folder is missing the license file:

  1. Drag and drop the map license key file #3 Download License File link into the "SyncMyRide" folder. The link will be available in the download instructions you received after purchasing the SYNC map update. 

    Note: The file must remain zipped.
     

    Copy of an order confirmation after purchasing the SYNC map update with the 3 options to choose from appearing in orange boxes. The last box is highlighted in a red box is the option to choose.
  2. Install the update again.

If the above steps do not resolve the issue, contact your Lincoln Retailer for assistance. If a retailer is not available in your area, contact your preferred Ford Dealer.

Additional Information

How do I get the latest Navigation map updates for my SYNC system?
How do I install SYNC updates over Wi-Fi or with a USB?
How do I check for SYNC updates?


*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

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