How do I accept Software Updates using SYNC®*?

You can accept SYNC 4 Software Updates through your SYNC status bar or the System Updates menu.

Important: If Automatic Updates and Notifications are Off, your vehicle will not receive any updates. This means your vehicle will not receive any new features or critical updates via Software Updates.

Accepting Software Updates

Select your SYNC generation from the drop-down options below to learn how to accept Software Updates:

Notes: 

  • If you need assistance determining the generation of your SYNC system, select the first drop-down option.
  •  Actual screens may vary. See your Owner’s Manual for information specific to your vehicle.

Identifying Your Vehicle's SYNC Generation

Two resources to help you identify your vehicle's SYNC generation are the:

SYNC 4

There are two ways to accept a software update with SYNC 4:

Option 1Option 2
  1. Press the Update Available icon in the status bar on your vehicle's SYNC screen.

    Note: The icon will appear as follows:   9c23bf26-ff31-4e4d-b71b-4a0c58e95a89.png or  1e9631be-f8c9-4c45-911a-71092023ad44.png 

  2. Choose Update Available.
  3. Tap Update to accept the update.
  1. Tap Settings on your vehicle's SYNC screen.
  2. Press System Updates.
  3. Tap Update Details.
  4. Tap Update to accept the update.

Additional Information

What are Software Updates?
How do I change my SYNC 4 Automatic Updates?


*Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.