How do I schedule Software Updates with SYNC 4?

How do I schedule Software Updates with SYNC®* 4?

To ensure your vehicle is always up-to-date, software updates can be scheduled directly on your SYNC 4-equipped vehicle via Wi-Fi** or through the Lincoln Connect®† embedded modem. 

Some updates will happen in the background while you are driving. Non-driveable installations require your vehicle to be turned off for a short time. Setting up a recurring schedule will ensure your vehicle is always up-to-date, and that non-driveable can occur when you do not need to drive.

Setting Up Software Updates with SYNC 4

Important: Ensure your vehicle is on and running in a well-ventilated area and in Park (P).

Select your SYNC generation from the drop-down options below to learn how to schedule Software Updates. If your SYNC generation is not listed, it is not updated with Software Updates.

Notes: 

  • If you need assistance determining the generation of your SYNC system, select the first drop-down option.
  • Actual screens may vary. See your Owner’s Manual for information specific to your vehicle.

Identifying Your Vehicle's SYNC Generation

Two resources to help you identify your vehicle's SYNC generation are the:

SYNC 4

To schedule a Software Update with SYNC 4: 

  1. Tap Settings on your vehicle's SYNC screen.
  2. Choose System Updates
  3. Press Schedule Updates
  4. Select Schedule
  5. Choose your preferred day and time. 
  6. Press Save.

Notes:

  • For updates that require your vehicle to be turned off, the door locks will remain as they were (locked or unlocked) when the update starts. Personal belongings should be removed from your vehicle or secured prior to beginning the update.
  • Connecting your vehicle to an external Wi-Fi can help download system updates faster. Learn how to connect to Wi-Fi.

Additional Information

How do I install SYNC updates over Wi-Fi or with a USB?
How do I connect a device to the Wi-Fi Hotspot?


*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

**Requires in-vehicle USB mobile broadband connection, PAN-supported mobile device or proximity to an outside wireless hotspot. Wi-Fi is a registered trademark of the Wi-Fi Alliance.

Lincoln Way Connect (optional on select vehicles), the Lincoln Way App, and Complimentary Connected Service are required for remote features (see Lincoln Way Terms and Conditions for details). Connected Service and features depend on compatible Bell network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent the operation of connected features. Connected Service excludes Wi-Fi hotspot.