What are Vehicle Health Alerts in the Lincoln Way App?
Vehicle Health Alerts use data from your vehicle to provide you with updates on your vehicle's health. You can view Vehicle Health Alerts in the Lincoln Way®* App.
They will provide information about your:
- Powertrain.
- Brakes and suspensions.
- Restraints and driver assistance.
- Checks, fluids, and filters.
Each Vehicle Health Alert will tell you what the alert means and the actions or next steps required.
Note: Recalls and Customer Satisfaction Programs will also appear on Lincoln Way for non-connected vehicles as well as in your Vehicle Dashboard on lincolncanada.com.
Vehicle Health Alerts in Lincoln Way
There is no setup required for Vehicle Health Alerts if you meet all the requirements below, as they should run automatically.
- Your vehicle is added to the Lincoln Way App.
- Your vehicle is equipped with Lincoln Connect.
- Your Lincoln Connect modem is successfully activated.
- Your vehicle's Connectivity Settings are enabled.
- Your SYNC®† software is up-to-date.
Select your Lincoln Way App experience from the dropdowns below to learn how to view Vehicle Health Alerts in Lincoln Way.
View Vehicle Health Alerts in Lincoln Way - Lincoln Way App 5.X Experience
- Open the Lincoln Way App.
- Go to the Service screen.
- Tap the Vehicle Health box.
Any active and available alerts will appear on the next screen.
Important: You must be a connected modem user to access this feature. If you do not have access, visit our Request Vehicle Access topic for steps.
Notes:
- If you experience any issues, contact a Lincoln Concierge at 1-800-387-9333 or select Chat Now on the Contact Us page of lincolncanada.com.
- If you need additional help understanding your alert, you can contact your Lincoln Retailer or Ford Dealer.
View Vehicle Health Alerts in Lincoln Way - Lincoln Way App 4.X Experience
To check for Vehicle Health Alerts in Lincoln Way:
- Open the Lincoln Way App.
- Go to the Vehicle screen.
- Select Vehicle Status.
Any active and available alerts will appear on the next screen.
Important: You must be a connected modem user to access this feature. If you do not have access, visit our Request Vehicle Access topic for steps.
Notes:
- If you experience any issues, contact a Lincoln Concierge at 1-800-387-9333 or select Chat Now on the Contact Us page of lincolncanada.com.
- If you need additional help understanding your alert, you can contact your Lincoln Retailer or Ford Dealer.
*Lincoln Way® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
**Lincoln Connect®, the Lincoln Way® App., and complimentary Connected Service are required for remote features (See Lincoln Way Terms for details). Connected service and features depend on compatible Bell network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi® hotspot.
†Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.