My Lincoln Vehicle>Lincoln Way App>Manage my Lincoln Way Account>How Do I Authorize Another User to My Connected Vehicle?

How do I authorize another user to in the Lincoln Way App?

You can grant other users to have access to remote commands for your vehicle. When any additional user makes a request, you will receive a message in your Message Center.

Authorize Another Lincoln Way User

Select your Lincoln Way®* experience for more details on how to approve a vehicle access request. 

Lincoln Way 4.X Experience

To approve a vehicle activation access:

  1. Log in to the Lincoln Way App. 
  2. Go to the Account screen.
  3. Scroll down and select the Message Center tile. 
  4. Locate and select the Vehicle Access Request message.  
  5. Choose one of the following options:
    • Tap Yes to grant the user access to commands. Lincoln Way will require you to enter your Username and Password to authenticate the access request.
    • Tap No to reject the request. The denied user can request four more times after their first request. If the request is denied for all five requests, they will receive a Request Blocked message. 
  6. Tap Next to complete the request. 

If you experience any issues, contact a Lincoln Concierge using the Account > Help options in your Lincoln Way App.

Lincoln Way 5.X Experience

To approve vehicle connection access:

  1. Log in to the Lincoln Way App. 
  2. Go to Select Vehicle from the garage screen. 
  3. Tap Settings.
  4. Select Access Requests.
    • To approve a request:
      1. Tap Accept. 
      2. Select Accept on the pop-up message to confirm the approval. 
    • To decline a request:
      1. Tap the X. 
      2. Select Decline on the pop-up message to confirm the denial. The denied user can request four more times after their first request. If the request is denied for all five requests, they will receive a Request Blocked message. 

If you experience any issues, contact a Lincoln Concierge using the Account > Help options in your Lincoln Way App.

Note: The access request history will be shown in the App Message Center.

Additional Information
How do I activate the Lincoln Connect modem in my vehicle?
How do I request vehicle authorization to use the Lincoln Way App?
Why is my activation pending in the Lincoln Way App?

*Lincoln Way® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.