How do I reset my app password?
My Lincoln Vehicle>Lincoln Way App>Manage my Lincoln Way Account>How do I reset my app password?

How do I reset my Lincoln password?

Your Lincoln account password can be reset through the Lincoln Website or the Lincoln Way App®*.

Important: Your password must not be the same as your email address or username, and be at least eight characters long.

Resetting Your Lincoln Password

Select your method from the drop-down options below to reset your Lincoln password:

Note: If you are experiencing issues resetting your password from the Lincoln Way App, use the Lincoln website.

From the Lincoln Way App

To reset your password from the Lincoln Way App:

  1. Select Sign In.

    Note: If you are already logged in, log out of the App first.

  2. Tap Forgot Password? on the Lincoln Way App Sign In page.  
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  3. Enter your email address in the Email field.  
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  4. Tap Request Email.  
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  5. Navigate to your email inbox and open the password reset email from Lincoln.

  6. Select the Change Password button.  

    Note: This link expires in two hours.  
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  7. Create a new password in the Password field.  
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  8. Retype the new password in the Confirm Password field.  
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  9. Tap Change Password.  
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Your password is reset. Return to the Lincoln Way App on your phone to sign in.

Notes:

  • You will receive an email confirmation after you reset your password.
  • You cannot tap the Change Password button if your password does not meet the criteria.
  • The password criteria will be displayed on the Change Password page.

From the Lincoln Website

To reset your password from the Lincoln website:

  1. Navigate to the  Lincoln Owner Support Site.
  2. Select Sign In to My Lincoln.
  3. Choose Forgot Password? from Sign In screen.
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  4.  Enter your email in the Email field, then tap Request Code.
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  5. Navigate to your email inbox and copy the code from the Verify Your Account email.

  6. Enter the code in the Verification Code field, then select Submit.

    Note: The verification code must be used within ten minutes.
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  7. Enter a new password in the Password field, then tap Submit.
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Your password is now changed.

Notes:

  • You will receive a Password Changed confirmation email after you reset your password.
  • You cannot tap the Submit button if your password does not meet the criteria.
  • The password criteria will be displayed on the Change Password page.

If you need assistance, contact a Lincoln concierge at 1-800-387-9333 or select Chat Now on the Contact Us page of lincolncanada.com.

Additional Information

What do I do if I am unable to log into the Lincoln Way App?

*The Lincoln Way App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.