How do I remove my Phone As A Key using Lincoln Way?

You can delete your Phone As A Key™* using Lincoln Way®** or via your vehicle's SYNC® screen. 

Important: 

  • Deleting a Phone As A Key device also deletes any Backup Start Passcodes associated with it. 

    Note: Deleting or resetting the Backup Start Passcode does not impact the Phone As A Key setup. 

  • You can only delete keys associated with your Lincoln Way account.
  • If your device is lost or stolen, contact a Concierge for key removal assistance. 

Removing Phone As A Key

Select your Lincoln Way App experience from the dropdowns below for steps on how to delete your Phone As A Key. 

Lincoln Way App

  1. Log in to the Lincoln Way App.
  2. Go to the Vehicle screen.
  3. Scroll down and select the Phone As A Key.
  4. Tap Edit
  5. Select the Trash icon next to the device you want to remove.

    Note: Select the How do I remove keys? link for information on how to remove all keys.
     
  6. Enter your username and password. 
  7. Select Remove Key

Your key will now be removed. 

Note: You can also select the Key Controls>Manage Keys path to remove devices within Lincoln Way. 

Deleting Keys via SYNC

Important: Your vehicle must be parked and running, and in an open location (e.g., free of overhead foliage, ceilings, etc.). 

  1. Safely enter your vehicle.
  2. Tap Settings.
  3. Select General.
  4. Scroll down and select Reset.
  5. Tap Lincoln Way Connect Reset.
  6. Select Phone As A Key Reset
  7. Tap Continue.

All Phone As A Key devices will be removed. 

If you need further assistance, contact a Lincoln Concierge at 1-800-387-9333 or select Chat Now on the Contact Us page of lincolncanada.com.

Additional Information 

How do I set up Phone As A Key?
How can I view the status of my Phone As A Key?


*Available on select vehicles. Requires feature activation. Not compatible with all mobile phones.

**Lincoln Way® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. 

Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible.  Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.