How do I remove my Phone As A Key using Lincoln Way?
You can delete your Phone As A Key™* using Lincoln Way®** or via your vehicle's SYNC®† screen.
Important:
Deleting a Phone As A Key device also deletes any Backup Start Passcodes associated with it.
Note: Deleting or resetting the Backup Start Passcode does not impact the Phone As A Key setup.
- You can only delete keys associated with your Lincoln Way account.
- If your device is lost or stolen, contact a Concierge for key removal assistance.
Removing Phone As A Key
Select your Lincoln Way App experience from the dropdowns below for steps on how to delete your Phone As A Key.
Lincoln Way App
- Log in to the Lincoln Way App.
- Go to the Vehicle screen.
- Scroll down and select the Phone As A Key.
- Tap Edit.
- Select the Trash icon next to the device you want to remove.
Note: Select the How do I remove keys? link for information on how to remove all keys.
- Enter your username and password.
- Select Remove Key.
Your key will now be removed.
Note: You can also select the Key Controls>Manage Keys path to remove devices within Lincoln Way.
Deleting Keys via SYNC
Important: Your vehicle must be parked and running, and in an open location (e.g., free of overhead foliage, ceilings, etc.).
- Safely enter your vehicle.
- Tap Settings.
- Select General.
- Scroll down and select Reset.
- Tap Lincoln Way Connect Reset.
- Select Phone As A Key Reset.
- Tap Continue.
All Phone As A Key devices will be removed.
If you need further assistance, contact a Lincoln Concierge at 1-800-387-9333 or select Chat Now on the Contact Us page of lincolncanada.com.
Additional Information
How do I set up Phone As A Key?
How can I view the status of my Phone As A Key?
*Available on select vehicles. Requires feature activation. Not compatible with all mobile phones.
**Lincoln Way® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
†Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.