Why I am unable to set up a new Phone As A Key after uninstalling and reinstalling the Lincoln Way App?

If you uninstall the Lincoln Way App®* and reinstall it on your mobile device, you may have to rest your Phone As A Key™** device. 

  1. Remove the Phone As A Key that was previously associated with your device in the Lincoln Way App or reset Phone As A Key from your vehicle.
  2. Program a new Phone As A Key.

If you are experiencing issues, contact a Lincoln Concierge at 1-800-387-9333 or select Chat Now on the Contact Us page of lincolncanada.com.

Additional Information

How do I contact a Lincoln Way Concierge?


*The Lincoln Way® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

**Available on select vehicles. Requires feature activation. Not compatible with all smartphones.