How do I view recalls and Customer Satisfaction Programs using the Lincoln Way®* App?
With the Lincoln Way App, you can view recalls or Customer Satisfaction Programs for your vehicle using the Service tab.
To view recalls and Customer Satisfaction Programs in the App:
- Tap the Service tab from the Homepage.
Select the Recall or Customer Satisfaction Program tile. After selecting Recall or Customer Satisfaction Program, you will be redirected to a webpage that displays any recall(s) or Customer Satisfaction Program(s) on your vehicle.
Note: You can tap the "+" button to display additional information about the specific recall or Customer Satisfaction Program. Press the "-" button to hide extra information.
- Select one of the following buttons on either the App or the website if your vehicle is included in a recall or Customer Satisfaction Program:
- Find a Dealer: Locate and find the contact information of a Lincoln Retailer or Ford Dealer in your area.
- Schedule Service: Schedule a service with the retailer or dealer you have selected as your service provider in the App.
- Contact Us: Contact a Lincoln Concierge for additional information.
Additional Information
Do I have a recall on my vehicle?
Where can I get my Lincoln repaired for a recall?
Are recall repairs free of charge?
How do I get removed from a recall mailing list?
Can I get a refund for a recall repair?
How do I locate a Lincoln Retailer?
How do I locate a Ford Dealer?
*The Lincoln Way App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.