How do I create a personal profile with SYNC?

You can set up a personal profile with SYNC®* 4 to save your settings for seats, temperature, ambient lighting, etc. using the Settings menu. Personal Profiles can also be associated with your key fob, allowing the vehicle to react and welcome each driver to the vehicle automatically.

Note: Not every vehicle model is equipped with this feature, regardless of SYNC generation. Refer to your Owner’s Manual to confirm you can set a personal profile.

Identifying Your Lincoln's SYNC Generation

Important: Ensure your vehicle is on and running in a well-ventilated area, and is in Park (P).

Select a resource in the table below to help you identify your vehicle's SYNC generation.

ResourcesInstructions
The SYNC and Navigation Updates page

Either:

  • Enter your Vehicle Identification Number (VIN) and select Check for update.
  • Log in with your Lincoln credentials, choose a vehicle from your garage, and select Check for updates.

Your SYNC generation will appear on the right-hand side of the page.

The SYNC Visual Reference GuideSelect the resource to view example images of SYNC generations that Lincoln has offered.

Setting Up Personal Profiles

Follow the steps below to create a personal profile with SYNC 4. 

Note: Instructions may vary. See your Owner’s Manual for information specific to your vehicle.

  1. Tap Settings
  2. Select Personal Profile
  3. Toggle Personal Profiles On
  4. Select Add Profile
  5. Enter the profile name and then tap the Enter button at the bottom right of the keypad.
  6. Press the Memory button you want to assign the profile to.

    Notes:

    • Up to three separate profiles can be created, matching the three memory options located on the driver's side door panel. You can also select the physical Memory button on the driver's side door panel.
    • If another driver has already set up their Memory button, their name will appear beside the number.
    • Once the Memory button is selected, the assigned name will appear next to the profile.

Optional Steps 

  1. Set up a profile picture (avatar), set a profile photo, or select a Lincoln image. Image options will vary by vehicle.
  2. Opt-in to Intelligent Suggestions. These are suggestions that will appear on the SYNC screen when you start your vehicle, providing suggestions such as a radio station to listen to, a person to call from your contact list, or a location to obtain directions from the navigation system.
  3. Link a key fob.

    Note: If you do not link your key fob, you must select your profile to access it in the future. ​​​​​​​

  4. Link a Phone As A Key (PAAK).
  5. Press Done at the bottom of the screen.

*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.