How do I use the Record Feedback feature with SYNC 4?
You can record and share voice feedback about your vehicle with Lincoln through your SYNC®* 4 system using the steps below.
Requirements
If you would like to use the Record Feedback feature, make sure:
- Your Lincoln is equipped with SYNC 4 and has the software update v1.9.3 or newer.
- The Lincoln Way™** App is downloaded onto your device.
- You have added a vehicle to Lincoln Way and activated the Lincoln Connect®† modem.
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Vehicle Connectivity and Share Vehicle Data are both enabled in your vehicle's Connectivity settings.
Note: If allowed by the in-vehicle connectivity settings, Driving Data will also be shared.
Submitting Voice Feedback
To leave voice feedback with SYNC 4:
- Tap Settings or Features on your vehicle's SYNC screen.
- Press Record Feedback. You will receive an audio prompt stating, “Record any likes, dislikes, or suggestions about experiences with your vehicle,” and then select Send.
- Address any message prompts you may see on your screen (e.g., adding your vehicle to Lincoln Way or enabling Vehicle Connectivity and Share Vehicle Data in the SYNC settings).
- Select Record. You have 45 seconds to make a recording and send it. The status bar will climb to show the recording is in progress.
- Choose either:
- Send: This will send your feedback to Lincoln.
- Cancel: This will delete your feedback without sending it.
*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.
**The Lincoln Way™ App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
†Lincoln Connect (standard on select vehicles), the Lincoln Way™ App and complimentary Connected Service are required for remote features (see Lincoln Way Terms for details). Connected Service and features depend on compatible cellular network availability.