Why is my SYNC system not working?
Your SYNC®* system is designed to provide entertainment, information, and convenience. However, if you notice slower-than-normal operation or other issues, select a topic below to troubleshoot the issues.
Phone Connection Troubleshooting
Voice Commands Troubleshooting
SYNC 3 Blank Screen Troubleshooting
If you need further assistance, contact a Lincoln Concierge at 1-800-387-9333 or select Chat Now on the Contact Us page of lincolncanada.com.
Additional Information
What SYNC version do I have in my Lincoln vehicle?
How do I get the latest navigation map updates for my SYNC system?
How do I check for SYNC updates?
How do I pair my phone with SYNC?
*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.