Lincoln Connected Services
Do new Lincoln vehicles include Connected Services?
Yes, many new Lincoln vehicles often include a 4-year plan for certain Connected Services. This included plan typically covers features like BlueCruise * , Connected Navigation, Lincoln Connectivity Package or Lincoln Security Package. It requires modem activation and allows owners to experience a suite of features designed to enhance convenience and the overall driving experience.
How much does Lincoln Connected Services cost?
The cost of our Connected Services varies by service and by vehicle. For many of our services, we offer different durations to choose from as well, including monthly, yearly, and multi-year options. Sign in to your Lincoln Account and visit the Connected Services tile for pricing specific to your vehicle.
Why should I activate my modem?
Activating your modem enables the transmission of data between your phone and your Lincoln vehicle and unlocks your vehicle's mobile connectivity capabilities — such as remote start */stop, lock/unlock and more. Additionally, most Connected Services require modem activation.
Is Wi-Fi required for Connected Services updates?
Wi-Fi is not required. Some Connected Services can be activated even if you haven’t turned on your modem. However, some require an active modem to function. We encourage you to activate your modem to get the full connected in-vehicle experience.
How do I activate a Lincoln Connected Service?
If your vehicle includes a plan from the factory, simply activate your modem to access your trial. Note, your included plan begins on your new vehicle warranty start date, or for over-the-air activations, your included plan starts when the software update is complete.
If you’d like to purchase a Connected Service, sign in to your Lincoln Account. With your new Lincoln vehicle added to the garage within the app, your account will show you what’s available on the Connected Services tile. Once you’ve completed your purchase, the feature will unlock on your vehicle.
How do I cancel a Lincoln Connected Service?
Sign in to your Lincoln Account and navigate to the Connected Services tile. There you’ll see all the Connected Services available for your Lincoln vehicle, including those you’ve purchased. Select a service to view cancellation details and follow the prompts to cancel, if available.
My trial ended. Will there be another trial?
We do not currently offer multiple trial periods.
I bought a pre-owned Lincoln vehicle. Does it come with an included Connected Services plan?
No, this is not currently available.